PRIVACY & COOKIE POLICY

 

AMARAH ("AMARAH", "we", "our", "us") respects the privacy rights of its online visitors ("you", "your", "yours") and recognizes the importance of protecting the information collected about them. We have adopted a company-wide Privacy Policy that guides how we collect, store, and use the information that you provide us with.

The following information is provided by AMARAH to enable our online visitors to be fully informed of our Privacy Policy. By visiting our website, you are accepting and consenting to the practices described in this Privacy Policy and the Terms & Conditions.

This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link, and AMARAH is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

AMARAH collects personal information in several ways when you place an order or register for a service offered by AMARAH. By registering, you consent to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone number(s), home address, shipping address, and credit/debit card billing address(es) so that we can process and fulfill your order.

HOW WE USE COOKIES

Our site uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in the future.

There are four types of cookies:

1. Website functionality cookies – These cookies enable you to browse the website and use our features such as shopping baskets and wish lists.
2. Website analytics cookies – We use these cookies to measure and analyze how our customers use the website. This allows us to continuously improve our website and your shopping experience.
3. Customer preference cookies – When browsing or shopping online, the website will remember preferences you make (for example your username, language, or location). This makes your browsing experience simpler, easier, and more personalized.
4. Targeting or advertising cookies – These cookies are used to deliver advertisements relevant to you. In addition, they limit the number of times you see an advertisement while helping us measure the effectiveness of our advertising campaigns.

By using our website, you agree that we can place these types of cookies on your device and access them when you visit the site in the future.

If you want to delete any cookies that are already on your computer, please refer to the help and support section of your internet browser for instructions on how to locate the file or directory that stores cookies.

Please note that by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our site.

HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH

AMARAH may use your personal information for processing orders, payments, and providing you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may also use your personal information to send you marketing updates, but only in accordance with your preferences (as detailed in the next section). We do not sell or provide your details to third-party marketing companies.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data, to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.

MARKETING OPT-IN AND OPT-OUT PROVISION

When you register, you will be given the option to opt out of subscribing to our regular update service, which may send you:

(i) Email alerts for new products, special offers, events of interest, and one-off marketing promotions. Such alerts may include marketing information about AMARAH, our subsidiaries, or selected business partners.

(ii) Direct mail alerts for new products, special offers, events of interest, and one-off marketing promotions. Such alerts will only include marketing information about AMARAH.

We do not sell or otherwise pass your details to third parties for marketing purposes.

At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed if you change your mind. Any email we send you will contain an easy automated unsubscribe link so that you can opt out of that particular mailing. Simply follow the instructions in the email. Alternatively, you can change your email preferences or opt out of all emails by logging into your account. To opt out of direct mail services or updates, please email us at info@amarahofficial.com.

HOW YOU CAN ACCESS AND, IF NECESSARY, CHANGE THE PERSONAL INFORMATION AMARAH MAINTAINS

If for any reason you are concerned that the personal information held by AMARAH is not correct, please log in to your account through the website. Your personal information will be available for review and editing in the Account section.

SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity, and privacy of the information you have provided. When you place an order or access your account information, we use Secure Socket Layer (SSL) encryption to protect your information from unauthorized use. In addition, we will take reasonable steps to ensure that third-party business partners to whom we transfer data provide sufficient protection for your personal information.

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

If you require further information about our Privacy Policy, please visit the Contact Us section of the website or send an email to info@amarahofficial.com.